Frequently Asked Questions

Everything you need to know about your Paire experience.

How long does shipping usually take?

Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-15 business days depending on the destination.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please visit our returns portal to initiate a request.

How do I find my correct size?

Each product page features a detailed 'Size Guide' button with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and 'Buy Now, Pay Later' options via Klarna and Afterpay.

Are your materials sustainably sourced?

Yes, Paire is committed to ethical fashion. We use organic cotton, recycled polyester, and eco-friendly dyes across 90% of our seasonal collections.

Can I change or cancel my order after it's placed?

Orders are processed quickly, but you can request a change or cancellation within 60 minutes of purchase by contacting our support team via live chat.